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Frequently Asked Questions

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Frequently Asked Questions

Welcome to our Frequently asked questions section.

Of course if you are considering having your pet stay with us, there are going to be some questions you would like to ask us. As such we have a list here of questions which we are frequantly asked.

If you have a question for us that hasn’t been covered in this section, feel free to visit our Contact Us page to get in touch. No question is too big or small!

a dog looking to the left
IS MY DOG SUITABLE FOR DOGGY DAY CARE OR YOUR DOGGY HOTEL?

Home stays/boarding is suitable for dogs who are friendly, well socialised and enjoy living as part of a family. We can only board dogs that meet the following criteria:

 

  • House Trained
  • Up to date with vaccinations (including kennel cough)
  • Up to date with flea and worming treatment (using products recommended by the vet)
  • Friendly and sociable with people and other dogs
  • Neutered males 
WHAT WILL I NEED TO PROVIDE?

You’ll need to bring your dog’s food and bed, and perhaps some familiar toys to make your dog’s stay as comfortable as possible. You’ll need to bring your dog’s vaccination record. Your dog carer will provide you with text updates and photos, so that you know your dog is having a great holiday! Don’t forget the lead.

ARE YOU OPEN AND WHAT ARE YOUR PRICES AT BANK HOLIDAYS?

Price and availability on application please. Regrettably, we also have to have the odd break.

WHAT ARE YOUR PAYMENT TERMS?

Payment is required in full at the time of your actual booking confirmation. Any booking is subject to availability and the full payment is immediately due.

Deposits are non-refundable except where the booking is unavoidably cancelled by MyWaggyTails.

We always try to be supportive and understanding, but please remember we are also trying to run a business at a competitive cost. Your support is much appreciated.

HOW MANY DOGS CAN YOU WALK AT ONCE?

We always have a sensible ratio of dogs to each walker at any one time, unless it is specifically a 1-2-1 walk. We much regret that aggressive dogs or dogs with behavioural problems cannot be accommodated.

INTRODUCTORY VISIT

We will meet you and your canine companion beforehand, at a time that suits you, to make introductions and to talk through the relevant dog service. You are welcome to join your dog walker on a walk before booking, so you can get to know each other.

DO YOU PROVIDE ANY OTHER SERVICES?

We can also take pets to your vet or to the dog groomer. We also include a home check service and provide a ‘live-in’ option. All prices for such services are on application.

my waggy tails mascot dog

Get In Touch

MyWaggy Tails, 3A Lower Rd

Chinnor OX39 4DT

[email protected]

07768 275879

Terms & Conditions | Cancellation Policy
© 2017-2018 MyWaggyTails | Design by Online Gateway
® The character cartoon symbol and word type of MyWaggyTails is a registered trade mark.

Get In Touch

MyWaggy Tails, 3A Lower Rd

Chinnor OX39 4DT

[email protected]

07768 275879

Terms & Conditions | Cancellation Policy
© 2017-2018 MyWaggyTails | Design by Online Gateway
® The character cartoon symbol and word type of MyWaggyTails is a registered trade mark.

Get In Touch

MyWaggy Tails, 3A Lower Rd

Chinnor OX39 4DT

[email protected]

07768 275879

Terms & Conditions | Cancellation Policy
© 2017-2018 MyWaggyTails | Design by Online Gateway
® The character cartoon symbol and word type of MyWaggyTails is a registered trade mark.